FAQ

What does the New Home 2/5/10 year warranty cover?

Two years Materials & Labour Warranty

  • First twelve months – coverage for any defect in materials and labour
  • First fifteen months – coverage for any defects in materials and labour in the common property of a multi-unit building.
  • First 24 months – coverage for any defect in materials and labour supplied for the electrical, plumbing, heating, ventilation and air conditioning delivery systems. In addition, coverage for any defect in materials and labour supplied for the exterior cladding, caulking, windows and doors, that may lead to detachment or material damage to the new home

Five years Building Envelope Warranty

Ten Years Structural Defects Warranty

(above description obtained from St. Paul Guarantee Insurance Company brochure)

Do all New Home Builders provide warranty coverage?

Only builders approved by the Home Protection Office and deemed a Licensed Residential Builder can apply for warranty coverage. Once the builder is deemed a Licensed Residential Builder he/she must apply for third party insurance coverage, such as St. Paul Guarantee.

Not all builders are approved for coverage with HPO or St. Pauls Guarantee. Both Agencies conduct extensive screening for approval. St. Pauls Guarantees reviews each applicants business history, technical expertise, financial capacity and after sales customer service. Each year the Licensed Residential Builder must reapply with both HPO and St. Pauls Guarantee.

Do I get a warranty for my home renovation?

Warranties are only provided for new home construction, unless the magnitude of you renovation is deemed new home construction by the building permit department in your municipality. It is important to protect your investment by only working with a professional builder who carries liability insurance and covers workers through workers compensation board. GNB Builders provides each client with proof of insurance and WCB as well, GNB Builders stand behind all construction completed.

 
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